You can request a refund for the NNFX Algo Tester software within 14 days of the original purchase.
This is a "no questions asked" refund policy. Simply open a ticket with the subject: "Refund Request" within the 14-day period, request a refund, and your payment will be returned as soon as possible. Your license will then be deactivated and you will no longer be able to use the tester except in Demo mode.
Please understand that no refunds will be made after the 14-day period.
We recommend that you run the tester in Demo mode before making a purchase.
If you encounter any problems with the download, installation or use of the software, please contact us before requesting a refund and we will be happy to help you.